Google Business Profile Reporting & Monitoring
Get More Insight From Your Google Business Profile
Your Google Business Profile helps customers find and contact your business, but do you know how people discover you and interact with your listing? Focus Poynt provides automated monthly performance reports delivered to your inbox, with optional email alerts for new customer reviews, so you can stay informed without having to check your profile yourself.
Who We Serve
For busy business owners who want better visibility
Our service is designed for small businesses that want to understand how customers discover and interact with their Google Business Profile, without having to check performance statistics and reviews manually.
Why It Matters
Understand how customers find and interact with your business
Understand Your Visibility
See how often your business profile appears in Google Search and Google Maps, helping you understand how customers are discovering your business.
Measure Customer Actions
Track available interactions such as website clicks, calls and requests for directions. These insights help you understand how people engage with your profile.
Stay Informed About Reviews
Receive a daily email digest of newly detected customer reviews, helping you stay aware of new feedback without checking your profile manually.
Service Offerings
What's Included in Our Google Business Profile Reporting
Automated Monthly Performance Reports
Receive a report covering the previous completed calendar month, scheduled to be emailed to you on the 1st of each month. The report is generated from the Google Business Profile data collected.
Google Search and Maps Visibility
See how often your business profile appeared in Google Search and Google Maps during the reporting month.
Website Clicks, Calls and Directions
Review available interaction metrics, including clicks through to your website, clicks on the call button and requests for directions. Call clicks do not confirm that a call was completed.
Search Terms
See available search terms associated with your profile to gain insight into how people discover your business on Google. Google may display some search-term figures as thresholds rather than exact counts.
New Review Email Alerts (Included in Profile2)
Receive a daily email digest when new customer reviews are detected on your Google Business Profile. This helps you stay aware of new feedback without having to check your profile manually.
Review Statistics (Included in Profile2)
Your monthly report includes your latest total Google review count and average rating, along with the number of new reviews recorded during the reporting month.
Reports use data made available by Google, which may be revised or subject to reporting thresholds. Impressions are profile appearances, not unique people, and clicks do not necessarily represent completed calls, enquiries or sales. Reporting and review alerts do not guarantee higher rankings or more customers.
How It Works
Useful Insights, Delivered Automatically
1. Choose your package
Choose Profile1 for monthly performance reports or Profile2 for reports with additional review monitoring and statistics.
2. Connect your Google Business Profile
We will confirm access to your Google Business Profile and complete the setup needed to start your reports.
3. Receive your monthly report
Your report is scheduled to be emailed on the 1st of each month and covers the previous completed calendar month.
4. Stay informed about reviews
With Profile2, the daily review check identifies new reviews and includes detected reviews in a daily email digest. Your monthly report also includes review statistics.
Activation is subject to confirming access to your Google Business Profile and completing the initial setup.
Pricing
Simple, automated Google Business Profile reporting
Choose the level of reporting that suits your business. Both packages include an automated monthly performance report emailed on the 1st of each month. Profile2 also includes new-review email alerts and review statistics.
Profile1
R450 per month
For businesses that want to understand how customers find and interact with their Google Business Profile
Automated monthly performance report
Google Search and Maps impressions
Website clicks, call clicks and direction requests
Available Google search-term data
Monthly report delivered by email, covering the previous completed calendar month
Profile2
R850 per month
For businesses that want monthly performance reports and to stay informed about new customer reviews
Everything included in Profile1
Daily email digest when new reviews are detected
Current total Google review count
New reviews recorded during the reporting month
Current average review rating
Monthly report delivered by email, with additional review monitoring and statistics
Frequently Asked Questions
Common questions answered
It is a service that helps you understand how your business profile performs on Google. Focus Poynt provides automated monthly performance reports, with optional email notifications when new customer reviews are detected.
No. Your monthly performance report is delivered to your email address. If you choose Profile2, review alerts are also sent by email.
The report includes available Google Search and Maps impressions, total impressions, website clicks, call clicks, direction requests and search terms. Profile2 also includes your latest total review count, average rating and the number of new reviews recorded during the reporting month.
Profile2 includes everything in Profile Reporting, plus a daily email digest when new customer reviews are detected. Its monthly report also includes your current total review count, new reviews recorded during the reporting month and current average rating.
No. This service provides reporting and, with Profile2, email notifications for detected new reviews. Responding to reviews remains your responsibility.
The service helps you understand your Google Business Profile performance, but reports and review notifications do not guarantee higher rankings, more website visits or additional enquiries.
Suspension recovery, reinstatement work and substantial profile repairs are not included in these packages. Additional work can be discussed and quoted separately.
Your report is scheduled to be emailed on the 1st of each month and covers the previous completed calendar month. Delivery depends on successful data collection and email processing.
No. The reporting packages do not include creating or publishing Google Business Profile posts. The focus is on automated performance reporting and, with Profile2, new-review email alerts and review statistics.
This keeps the service simple and low-maintenance, while helping you understand how customers find and interact with your profile.